Grab a virtual 1:1 private chat session or live signing with our Celebrity Guests through your device on Saturday, August 15th, 2020!
Terms & Conditions:
• 1:1 chats are for 3 minutes conducted by a third-party platform. To take part you must ensure that you have the following:
- A strong and reliable internet connection
- A supported web browser - Chrome, Firefox (for Android or Linux), Safari 11 (iOS), Chrome Firefox or Safari 11 (macOS), Chrome, Firefox or Edge (Windows)
- A working webcam connected to your device or camera on your phone or iPad
- A working microphone connected to your device
• Purchasers are limited to 1 private chat per transaction.
• Make sure you are ready to join the chat at the designated time on your ticket. All ticket times are listed in CST, so if you live outside of this time zone, please make sure you are aware of the time difference.
• Others are welcome to be part of your 1:1 chat, if they are in the same physical location as you and on the same device. Another person would not be able to “virtually” join the chat from a different location. They would have to buy a separate 1:1 chat Please be mindful of current social distancing rules; we do not advise taking part in a 1:1 chat with someone outside of your household.
• Candid photos and recordings are not allowed as standard. All celebrities feel differently about selfies and we ask that you respect their personal wishes. Specific allowances or restrictions will be specified on your ticket. If a celebrity allows selfies, ALWAYS ask before taking the photo. Again, out of respect for the person, no candid photography or recording is allowed.
• It is the purchaser’s responsibility to make sure they have the required technology and infrastructure to conduct the 1:1 chat. In the event of connection loss on the part of the purchaser or, if you are unable to make your assigned group session for any reason, you will lose your spot and refunds will not be offered.
• If something goes wrong within the video chat, technical assistance will be provided. We, unfortunately, cannot offer any outside assistance and ask that those who purchase have or develop a working knowledge of the technology involved.
• In the unlikely event that something unforeseen happens and prevents the talent from participating in your 1:1 chat, we will automatically refund the full amount of your purchase to your original form of payment. No action is needed on your part. We will send out an email to inform you of the refund.
• If technical difficulties unrelated to the purchaser’s devices or infrastructure occur, Fandom Events will attempt to restore full functionality as quickly as possible. If technical difficulties persist and it becomes necessary to cancel then a rescheduled session will be made available as soon as possible. All those affected will be notified of their new session date and time.
• Fandom Events and/or Talent and their selected representatives reserve the right to remove/request removal of someone from their 1:1 video chat if they display any form of inappropriate behavior. In the event you are removed for this reason you will not be entitled to a refund.
Midessanime Virtual Experience | August 15, 2020
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